Organizers: Nightify Business

Organization and team, event creation, ticket types and add-ons, seat maps, review, reservations, on-site ticketing, entrances, reports, promotions and payouts

12 sections 92 articles

Every article explains what a feature does, when to use it and how to proceed step by step.

Organization and team

8 articles
  1. Create an organizationThe organization is the profile with which you publish events, manage the team and collect money. Where to start from, the Add organization field by field page, the limits of images and links, the automatically generated nickname and the checklist that you find immediately after.
  2. Change your organization's settingsName, description, public nickname, social link and image are updated from the Organizer Settings page. Required permissions, nickname rules with real-time control, effect on public addresses and what changes when you open it from the Publish step of an event.
  3. Invite collaborators and assign rolesFrom the organization's Members page, press Invite users, enter one or more addresses and choose the role. Accepted formats, suggestions from existing users, what the invitation email contains, Invitee and Member statuses and all outcome messages.
  4. Roles and permissions: what each member can doAdministrator, Promoter, Entrances Only and Limited View: the complete table of the 29 permissions with an indication of which roles have them, what changes in the console menu, in the event editor steps and in the Nightify Business app tabs.
  5. Change roles, remove a member, or cancel an invitationFrom the Organization Members table, you update a collaborator's role from the drop-down menu, remove it from the Actions menu or cancel an invitation that has not yet been accepted. Search, confirmation requests, outcome messages and the restriction of the last administrator.
  6. Accept an invitation to an organizationOpen the link received via email, log in with the same address and press Accept: you will immediately be taken to the organization's console. In the Nightify Business app, invitations are in Pending Invitations with Accept and Decline. What to do if you are connected to another account or do not have an account.
  7. The organization consoleThe home of each organization, section by section in the actual order of the page: greeting, initial checklist, profile reminder, upcoming events, Get started now, Your personal link, How can we help you? and statistics Your numbers with date range. What each role sees and how to change the organization.
  8. Organizational messages and notificationsAuthorized members reply to fan messages from the Messages page and follow alerts in Notifications, on the site and in the Nightify Business app. Permissions, actual page filters, response procedure with attachment, what the fan receives and what notifications reach the organization.

Creating and editing an event

10 articles
  1. Create a new eventWith Create event a draft is created and the Create or edit event guided path opens: Event page, Add tickets, Edit seat map and Publish. Permissions, autosave, controls that block publishing, what happens after sending for review and how to resume a draft.
  2. Fill in the event page: title, description, dates, location and FAQThe Event Page step collects images, overview in multiple languages, date and time zone, location with details, Featured Features and FAQs. Each section with exact labels, real limits (300 characters for FAQs, 18 hours for SIAE events) and all validation messages.
  3. Upload images of the eventMain image, square image and gallery are managed in the Add event image section of the Event page step. Formats, real weight and size limits, how to delete or download, the Event Gallery Management window and Publish Images Only to update photos from an event already online.
  4. Edit an already published eventChanges to an approved event live in a draft (snapshot) separate from the online version until they pass a new review. How the editor opens, the statuses Changes in draft, in review and rejected in the status card, the fields blocked when there are sales and all messages.
  5. Duplicate an eventWith Duplicate in the Options menu you create a new draft with page, images, tickets, seat map, SIAE configuration and settings of the original event. What gets copied, what doesn't, what version is used, and what to update before publishing.
  6. Pause or reactivate publishingWith Suspend publication, an approved event disappears from the site and is no longer reachable, without losing the approval; Enable publishing puts it back online immediately, without verification. Where the action is, what changes in the Visibility column, and what stays the same.
  7. Delete a draftNever published drafts are deleted from the dashboard status card with Delete draft; for an event already online Clear Draft Snapshot removes only unsubmitted changes. Conditions, confirmations, what cannot be deleted and messages you may encounter.
  8. Exclusive editing: only one editor at a timeWhoever opens a step in the editor obtains control of the event, renewed every 20 seconds and valid for 75 seconds without renewal; a second user sees the Event already being edited and can take control. What those who lose it see, the case of two tabs of the same account and how to solve Invalid editing session.
  9. Cancel or postpone an eventYou handle the postponement yourself: you change the date and time in the Event page step and the change goes through verification. The definitive cancellation is carried out by Nightify at your request, together with the possible cancellation of the reservations, the email to the holders and the refunds. The two procedures step by step, what buyers see, what the General conditions provide and how to warn those who have already bought.
  10. Translate the event pageTitle, summary and frequently asked questions can have a version in Italian, English, Spanish, French and German: in the Event page step every block has the Change language selector. Who sees what, which language the editor opens on, the fields locked by an override from the review and the length limits.

Tickets and access types

13 articles
  1. Set up ticketing: SIAE, access titles, capacity and seat mapThe Add tickets step gathers in six sections the SIAE configuration, the Free and Paid cards used to create the titles, the Tickets added to the event table, the capacity, the seat map and the add-ons. Every field with its exact labels, the values calculated automatically, the capacity thresholds and all the error messages.
  2. Create an access titleThe Create access type page, section by section and field by field: status, basic information (name, price, fees, quantity, sales period, map element), advanced settings, visibility, availability and notices, purchase form. With the real default values, the blocks for SIAE events and the error messages.
  3. Schedule sales: dates and dependencies between titlesA title can open at a precise date or when the preceding title closes or sells out. How to build early bird and later releases, when the second mode appears, what the fan sees before and after the opening, what happens if the preceding one becomes available again and all the validation rules on the dates.
  4. Limited visibility: access codes, sales channels and quotasWith Limited visibility a title is seen only with an access code or by arriving from an enabled channel (direct sales, members of the organization, tracking channels), with sales quotas per channel. Every field of the Visibility section, what the fan sees in the booking screen, the attempts allowed and all the messages.
  5. Low-stock ticket warningThe ONLY 1 LEFT / ONLY N LEFT badge appears in the booking screen when the available tickets of a title drop to the threshold. It is on by default with a threshold of 10: how to change it or turn it off in the Availability and notices section, how it is calculated and when it does not appear.
  6. Purchase form: named or transferable titles and attendee detailsFor every title you decide whether each attendee has to enter their own details (Named) or whether one single holder is enough (Transferable), and which information to ask for as Inactive, Optional or Required. Default value, forcing above 5,000 seats, what the fan sees in the Who’s attending? screen and the error messages.
  7. Advanced settings: quantity per reservation, waiting list and pre-sale rightsThe Advanced settings section limits the tickets per order, turns on the waiting list for the sold out, adds the pre-sale right and the description of the title. What every field does, how the waiting list really works (the fan signs up, everyone on the list is alerted, table in the Reservations report) and the messages the fan sees.
  8. Status of an access title: Active, Sales ended, Sold out, HiddenThe selector in the header of the title controls the sale independently of the dates. What each of the four statuses does, what the fan sees, the effects on the waiting list, badges and dependent titles, the Hide shortcut from the table and how to go back on sale.
  9. Edit, hide and reorder access titlesFrom the Tickets added to the event table you open a title with View, take it off sale with the Hidden, Sales ended or Sold out statuses (there is no deactivation function) and drag the rows for the display order. Fields locked in SIAE events with reservations, control of the editor and messages.
  10. Common validation errors for access titlesAt publication Nightify checks quantity, capacity, map, sales dates, dependencies, visibility and SIAE rules of every title. How the issues are shown (one card each, with the name of the rate and the Edit access type button) and every message with its cause and its fix.
  11. Glossary of Nightify ticketingThe terms you meet in the console and in the Nightify Business app, explained in a few lines and linked to the article that goes deeper: organization and roles, event statuses, access titles and add-ons, DDP and fees, capacity and BA code, seat map, channels and promoters, reservations and sales on behalf of a customer, On-Site Ticketing, QR and wallet, waiting list, resale and name change.
  12. Creating and managing an event’s add-ons (extras)In the Add-ons section of the Add tickets step you create the extras sold together with the tickets: drinks, transport, merchandise, cloakroom, accommodation, insurance. Categories, every field of the Create add-on window, fixed or flexible quantity, linking to tickets, status, image, refund rule, limits, errors and publication.
  13. Add-ons after the sale: use at entry, refunds and resaleWhat happens to the extras you sold: they become Used when staff scan the ticket, the scanner lists them under Access confirmed., the cases in which entry is refused, how Nightify assesses a refund with the rule you chose, the handover with a ticket sold on resale and the fiscal document you are responsible for.

Seat map

5 articles
  1. Assign, create or remove an event’s seat mapIn the Add tickets step the Seat map section lets you create the map of the event, reopen it with Edit map or detach it with Remove assignment. Every map belongs to its own event: there is no catalogue of reusable maps. What the map card shows, how capacity changes and all the messages, including the block when reservations exist.
  2. Use the seat map editor: stage, sectors, tables and areasThe Edit seating map editor lets you draw the stage, the numbered sectors, the reserved tables and the general admission areas. Where the controls are (creation buttons in the bottom bar, element cards in the sidebar, zoom on the map), the properties of every element, the initial tour, automatic saving and the messages.
  3. Assign access titles to the map elementsEvery sector, table or area has to be linked to one or more access titles: from the card of the element in the sidebar of the editor (Assign rate select, chips in Assigned rates) or from the access title with the Map element field. How each type of element sells, the alignment notice between quantity and capacity and the errors at publication.
  4. Seat order codes and capacity calculated from the mapEvery sector, table or area has a Seat order chosen from a select of 16 SIAE typologies (Platea PT, Galleria H, Tribuna T, Posto unico UN and the others): the 2-character code is composed automatically from the prefix of the typology plus a variant and has to be unique within the map. With a structured map the capacity of the event comes from the seats you draw and locks the SIAE capacity too.
  5. Selling a whole table or individual seatsEvery table on the seat map has the Table booking setting: Whole table (all seats), the default, or Individual seats. How to set it in the editor, how the fan books on the website and in the apps, price, the title’s minimum and maximum quantity, the per-event limit, the summary line and what happens to existing tables.

Publishing and review

8 articles
  1. Complete the Publish step: category, organizer, visibility, tags, lineup and pixelThe last step of the creation path recaps the type and category of the event, the organizer, visibility, tags, artist lineup and tracking pixels, saves itself while you type and holds the Publish event, Publish changes and Publish images only buttons. Section by section with the exact labels, what happens when you submit and the messages.
  2. Public, private or password-protected eventVisibility decides whether the event appears on Nightify and in search engines, whether it is reachable only from the link or whether it requires a password. The three options with their texts, the password rules (8-72 characters, one letter and one number, 6 attempts in 15 minutes), the This event is protected page as the fan sees it and the Visibility column in Live events.
  3. Add tags and the artist lineupTags and the lineup are managed in the Publish step: you search among the existing ones or create them on the fly by typing in the field, you remove them with the x and you order the artists by dragging them. How they appear on the event page (labels for the tags, Lineup section with Follow and audio preview), the rules on names and the error messages.
  4. Submit the event for reviewWith Publish event or Publish changes the event moves to Under review: Nightify checks it within about 12 hours and lets you know by e-mail. Where you submit from, what is checked before the submission, what you see in the dashboard during the review (status card, editing lock, cancellation) and the two possible outcomes.
  5. Fix the issues reported before publicationEvery problem found on submission appears as a There are issues with your event card with a button that takes you to the field to fix. All the real messages, grouped by area (event page, ticketing, map, organizer profile, SIAE requirements), with the cause and the matching button.
  6. Publish images onlyPublish images only sends the main image, square image and gallery of the draft for review without the other changes and without the full validation: ideal to update the photos of a live event or one that has already taken place. When the button appears, the procedure, what happens to the other changes in the draft and all the messages.
  7. Cancel the review and return to draftIf you submitted the event by mistake or you have to fix it while it is under review, take it back to draft with Cancel verification and return to draft from the status card of the dashboard or from the Event under review window. Effects on the live version, notifications, the record in the history and the messages.
  8. Rejected event: read the reason and resubmitA rejected event or change shows the Rejected or Rejected changes badge; the reason written by the administrator arrives with the Event rejected e-mail and, for changes to a live event, also appears in the status card as Reason for rejection. How to fix it with Continue editing the draft, submit again or delete the draft.

Managing reservations

8 articles
  1. View all the organization’s reservationsThe Reservation management page lists the orders of every event in the organization with filters by number, customer, event, date and total, the summary columns, the status badges and CSV or PDF export. Who can see it, how to read it step by step and what statuses and payment mean.
  2. The reservations report of an eventFrom the event dashboard the Reservations report tab lists the orders with filters by number, total, channel, ticket type, status and payment, the columns with marketing consent, channel and entries, the Waiting list table and the four exports (full or Privacy). Complete guide with permissions and messages.
  3. Open a reservation’s detail pageThe Reservation detail shows, in the real order of the page, identifiers, payment summary with the service fee receipt, user data, history, access titles, scan log, generated tickets and archived tickets, with all the actions available for each section.
  4. Cancel a reservationCancel reservation moves the order to the Cancelled status, cancels every access title and disables the QR codes; the holder receives the Cambio stato prenotazione e-mail. When to use it, what it does not do (no refund, no automatic notice to the waiting list), confirmations, blocks and the exact messages.
  5. Add or cancel an access title in a reservationFrom the detail you can add to a Confirmed order one more access title of a type already present, always at €0.00 (complimentary), or cancel a single access title leaving the others valid, except the last one left. Procedure, window, confirmations, real constraints and messages.
  6. Deactivate, reactivate or regenerate tickets (QR)In the Generated Tickets section you can block a single lost or disputed QR code, reactivate it or regenerate the tickets of the whole order after a correction. When to use each action, the exact messages, what the staff sees at the scan and what the customer sees.
  7. Download a reservation’s tickets and service fee receiptFrom the reservation detail you download the ticket PDF, view a single QR code on screen and get the receipt for the service fees of the order. Where the commands are exactly, when they are available, what the documents contain and the possible messages.
  8. Adding a reservation: selling on behalf of a customerWith Add reservation you sell the tickets of any event on behalf of a customer, directly in the console: choose the access titles in the Sell tickets section, enter the Customer details and the order is closed straight away as paid with payment collected on site, with QR codes and a confirmation e-mail. Permissions, messages, per-customer limits and differences from On-Site Ticketing.

On-Site Ticketing

5 articles
  1. On-Site Ticketing: what it is, requirements and permissionsOn-Site Ticketing sells the tickets of a SIAE event on behalf of a customer, with payment collected at the desk, and prints them straight away on a Zebra printer through Zebra Browser Print. Where to find it, which events it works for, the three permissions you need, what the workstation requires and what you get.
  2. Setting up the workstation and the Zebra printerHow to prepare the desk computer: install Zebra Browser Print, connect the printer over USB or Ethernet, authorize the website, allow access to local devices in Chrome or Edge, choose the printer and the 10 × 5 cm, 10 × 10 cm or 10 × 15 cm format and understand when the printer is ready.
  3. Selling and printing tickets with On-Site TicketingThe on-site sale step by step: choose access titles and quantities, enter the customer details, complete Who’s attending? if required, collect the payment at the desk and press Print new tickets. What the ticket shows, the progress messages, the per-customer limit and what happens to the order.
  4. Uncertain sends and on-site ticket recoveryHow to check an uncertain ticket send, resume an unfinished order from the print queue after closing the browser, and handle workstation conflicts or blocked logs.
  5. Zebra printer messages: causes and fixesAll the badges and messages of the Ticket printing section: Browser Print unavailable, no printer, printer not ready with the printhead open, media or ribbon out, pause and the other conditions reported by the Zebra, plus the errors on the ticket data.

Entrances and scanning

6 articles
  1. Prepare scanning in the Nightify Business appFrom the Check-in tab (iPhone) or QR Scan (Android) you choose the organization, the event and the access titles allowed at your entrance, then you grant the camera permission. Who can scan, every screen with the real iPhone and Android labels, the setup errors and how to organize several entrances.
  2. Scan tickets at the entranceFrame the QR in the box: the camera closes by itself and the app shows Success with the details of the ticket or Error with the exact reason returned by the server. Every outcome with its cause, the local checks of the app, the iPhone/Android differences, the technical errors and the limits.
  3. View the entries report on the websiteThe Entries report tab of the event dashboard shows the Entries — total, Entries by gender and Entries trend charts every 15, 30 or 60 minutes, plus the log of every scan with date, reservation, holder, ticket type, operator e-mail, status and IP. Permissions, filters, columns and what really counts as an entry.
  4. Entry staff: the Entries only roleInvite the people working at the entrance with the Entries only role: they scan with the app, read the Reservations report and the Participants list of the event, but do not open Reservation management or the detail of the orders and see the metrics masked. The real differences with Limited view, Promoter and Administrator, the invitation procedure and the first sign-in.
  5. The event dashboard in the Business appFrom the Events tab open an event to see registrations, check-ins, issued access titles, interactions, views, the three conversion rates and the sales summary. Every metric with the real iPhone and Android labels, how the conversions are worked out, what is masked for the roles without permission and the error messages.
  6. Search for an attendee in the Business appIn the event dashboard of the app the Participants section finds a reservation by first name, last name or e-mail and shows check-ins, access titles, amount, order, payment, status and registration date. How to use it at the entrance on iPhone and Android, when it is worth it, what it does not let you do and the possible messages.

Reports and statistics

10 articles
  1. The event dashboardThe Event dashboard brings together the actions on the event, the status and review card, the link carrying your channel, the metric cards (registrations, capacity, interactions, views, conversions and real-time views), the sales status strip, the Summary by access title, the Availability and sales status section, the trend charts with comparison and the Sales channels, with the tabs to every report. Section by section, with the exact labels.
  2. Event statistics: audience, channels, trends and searchesThe Statistics tab shows the pixel diagnostics, the Search block with impressions, clicks, CTR and average position, the interest signals, the Age groups, Gender, Entries - total, Sales channels and Types of access charts, the three trend charts with forecast, granularity and comparison with another event, and the tables of queries and search channels. How to read each block.
  3. Conversion reportThe Conversion report lists every purchase journey that was started, with status Converted, In progress, Abandoned or Closed, date and time, channel, the user e-mail or Guest, platform, tracking and cart total. How the statuses are calculated, the available filters and how to use it to improve your sales.
  4. View report: who viewed the event pageThe View report lists the views of the event page with the Referrals and Device charts, the filters by date, guest or registered, referral and device, and the columns Date/Time, Referrer, User, IP and Device. How the sources are recognised, what a Promoter sees and how to compare it with the conversions.
  5. SIAE report: download the daily and monthly C1 documentsFor events with SIAE ticketing, the SIAE report tab lists the daily and monthly C1 documents with the number of access titles and the Download PDF button. Who can see them, how the list is built, what the synchronisation messages mean and why no C2 documents appear on this page.
  6. Event change historyThe Change history tab records, most recent first, who carried out each operation on the event: suspension and re-enabling of publication, submission and cancellation of the review, draft saves, snapshot deletion, seat map, duplication and Nightify staff operations. The Operation column shows the technical codes: here is what they mean.
  7. Share a read-only report with partners and collaboratorsWith Share report you create view-only links to the dashboard of the event: whoever receives them does not need an account and sees the metric cards, the summary by access title, the sales status, the availability and the channels, without contacts, without trends and without other reports. Creation, copy, rename, revocation, limits (20 active links, name up to 80 characters) and messages.
  8. The Live events and Past Events listsThe event lists of the organization show registrations, the name with date and location, who created it, status, visibility and views, with filters by name, location, city, date and status, sorting by views or registrations and the row menu with View, Copy link, Edit, Suspend or Enable publication and Duplicate. Columns, filters, statuses and the rules for moving between the two lists.
  9. Real-time metrics: views and interactions in progressThe Views · last 30 minutes card of the Event dashboard shows the event page openings in the last 30 minutes, in the last 5 and in the last minute, a 30-bar chart and the Ongoing interactions, refreshed automatically every 10 seconds. Permissions, the Live, Connecting…, Paused and Update unavailable states, and why the Promoter does not see it.
  10. Comparing trends with another eventIn the Reservations trend, Views trend and Entries trend charts, the Compare with an event field adds the dashed curve of another event of your organization, including past ones, aligned by time elapsed since the start of each event. Search by name or date, permissions, tooltip, messages and limits.

Promotions and tracking

8 articles
  1. Promote an event: Base, Standard and Premium packages and other optionsPromote event puts a public event in the spotlight with three daily packages and five extra options (results boost, Featured badge, similar events, push notifications). Requirements, permissions, what each service does with the prices shown on the page, the procedure up to Continue and all the messages.
  2. Choose the period and audience of the promotionThe period runs from today until the event date or is customized with a start date and a number of days in the Customize period window, even per single service; the push options are bought in blocks of 100 users in the Choose how many users to reach window. How the total is calculated, what the real push audiences are and the limits.
  3. Pay for and activate a promotionAfter Continue the payment page opens with the Payment summary, the two-hour countdown and the online methods (card, Apple Pay, Google Pay, PayPal). How to pay with Pay and activate, all the outcomes, what Cancel checkout does, what you see in the dashboard after activation and what happens if the time runs out.
  4. The organization’s Event promotion pageEvent promotion sums up Promotion spend, Active promotions, Active value and Promoted events, lists the campaigns running with their active services and the public future events you can promote. How to reach it, how to read every metric and column, where Promote and Manage start from.
  5. Set up the Meta, TikTok and Google pixels on the eventIn the Tracking pixel code section of the Publish step you paste up to 2 official Meta Pixel, TikTok Pixel or Google tag/GTM snippets. Where it is, permissions, what is accepted or refused, which events are sent on the event page, on the reservation and on the confirmation, what server-side tracking does and when the site-wide pixel applies.
  6. Test the pixels and read the diagnosticsThe Pixel diagnostics box shows the status, the detected providers and IDs, the Server-side status per provider, the Tracking quality and Queue counters, the rows per provider and Last test; Send test event sends a test event to the server-side providers. How to read every row, the four outcomes of the test and what to do in each case.
  7. Create a tracking channel for promoters and campaignsWith Add channel in the Sales channels section of the event dashboard you create a tracked link of type Instagram, TikTok, Newsletter, WhatsApp or Other: the reservations started from that link are attributed to the channel. Procedure, format of the link, how attribution works, columns per channel, filters in the reports and the link with ticket visibility.
  8. The promoter link and sales attributionEvery member of the organization who has a username has a personal landing link and one link per event with the channel parameter: the reservations started from those links are attributed to their channel. Where to find the links, how attribution works, what a Promoter sees (data limited to their own channel, without full exports) and how to reserve tickets for promoters.

Customers and exports

6 articles
  1. The organization’s customer listThe Customers page gathers everyone who has booked at least once, with four statistics, the five most frequent customers, search, filters by period, marketing consent and frequency, sorting and a table of nine sortable columns, 50 customers per page. What each number means, how customers are counted, what is masked and who can export.
  2. A customer’s detail pageCustomer details shows four statistics, the Customer information box with contact details, consent, first and last reservation, and the Customer bookings table with every reservation made with your organization. How to open it, what each value means and how to move on to the reservation detail.
  3. Unlock a masked contactWithout marketing consent, e-mail addresses and phone numbers appear as Hidden throughout the console and in the complete exports. You can unlock the single detail for operational needs related to the event with the Reveal contact detail window: procedure, validity of the unlock (10 minutes, single use, tied to your session), what is recorded and the errors.
  4. Export an event’s reservations (CSV and PDF)From the Reservations report you download the reservations of the event in the complete version (Export CSV, Export PDF) or the Privacy version (without e-mail address, phone number, date of birth and platform), always with the active filters. Permissions, name of the file, exact columns of each version, what a Promoter sees and typical uses at the entrance and in accounting.
  5. Export the organization’s reservations and customersReservation management offers Export CSV and Export PDF (reservations-YYYYMMDD-HHMMSS files) and the Customers page only Export CSV (the customers-nickname-YYYYMMDD-HHMMSS.csv file), always with the filters of the page and with the file preparation window. Permissions, exact columns of each file, format of the numbers, what is missing compared with the tables and rules for a compliant use of the data.
  6. Exports: file preparation and downloadWhen you export reservations or customers, Nightify prepares the file in the background in the Preparing export window: progress states, the Download file button, cancelling by closing the window, resuming on the same page, file available for 24 hours only to whoever requested it, permissions for each item, file names and messages.

Payouts, fees and fiscal data

5 articles
  1. Fill in the organization’s tax details and IBANIn Organizer tax settings you declare the holder (Individual or Company), the address and the bank account used for payouts. The permissions you need, every field with its real rules (only the tax code is validated), what makes the profile complete, what SIAE ticketing additionally requires and all the messages.
  2. Fees absorbed or added to the ticket priceFor every access title you decide whether the service fee is paid by the fan on top of the price (the default) or absorbed by you out of the price. How the fee is calculated, what the Buyer total preview and the Cost to buyer / Your payout boxes show, the Pre-sale right, what changes in the reports (the Commissions column only shows the fees paid by the fan) and the messages.
  3. Reading revenue, fees and pre-sale rightsThe event dashboard (status strip, Summary per title, Sales channels, Availability and sales status), the Reservations report, Reservation management, the Reservation detail and the Nightify Business app all show the amount, the pre-sale rights, the fees charged to the fan and the total. What every column contains, what is yours and what is not, and how to read the statuses.
  4. The service fee receipt of a reservationFor every Confirmed order with fees charged to the fan, Nightify issues a PDF receipt of the service fees including VAT, which the fan can download from their account and you from the Reservation detail with Download service fee receipt. When it exists, what it contains entry by entry, what it does not document and what happens with refunds and absorbed fees.
  5. How I receive the sales revenueOnline sales go through Nightify and the payouts to the organizer are handled by the Nightify team on the IBAN saved in Organizer tax settings: the console has no page for payments, dates or payout status. What you need, what you can read in the console, what is not there, what to do in practice and who to ask.

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