How can we help?

Search for an answer or browse the step-by-step guides for fans and organisers.

Promoted articles

Payouts, fees and fiscal dataFill in the organization’s tax details and IBANIn Organizer tax settings you declare the holder (Individual or Company), the address and the bank account used for payouts. The permissions you need, every field with its real rules (only the tax code is validated), what makes the profile complete, what SIAE ticketing additionally requires and all the messages.Read the guide Customers and exportsThe organization’s customer listThe Customers page gathers everyone who has booked at least once, with four statistics, the five most frequent customers, search, filters by period, marketing consent and frequency, sorting and a table of nine sortable columns, 50 customers per page. What each number means, how customers are counted, what is masked and who can export.Read the guide Promotions and trackingPromote an event: Base, Standard and Premium packages and other optionsPromote event puts a public event in the spotlight with three daily packages and five extra options (results boost, Featured badge, similar events, push notifications). Requirements, permissions, what each service does with the prices shown on the page, the procedure up to Continue and all the messages.Read the guide Reports and statisticsThe event dashboardThe Event dashboard brings together the actions on the event, the status and review card, the link carrying your channel, the metric cards (registrations, capacity, interactions, views, conversions and real-time views), the sales status strip, the Summary by access title, the Availability and sales status section, the trend charts with comparison and the Sales channels, with the tabs to every report. Section by section, with the exact labels.Read the guide Entrances and scanningPrepare scanning in the Nightify Business appFrom the Check-in tab (iPhone) or QR Scan (Android) you choose the organization, the event and the access titles allowed at your entrance, then you grant the camera permission. Who can scan, every screen with the real iPhone and Android labels, the setup errors and how to organize several entrances.Read the guide Publishing and reviewComplete the Publish step: category, organizer, visibility, tags, lineup and pixelThe last step of the creation path recaps the type and category of the event, the organizer, visibility, tags, artist lineup and tracking pixels, saves itself while you type and holds the Publish event, Publish changes and Publish images only buttons. Section by section with the exact labels, what happens when you submit and the messages.Read the guide

Browse by topic

Every article explains what a feature does, when to use it and how to proceed step by step.

Need more help?

Get in touch with our support team

Contact us