Step-by-step guide Organization and team

Change roles, remove a member, or cancel an invitation

From the Organization Members table, you update a collaborator's role from the drop-down menu, remove it from the Actions menu or cancel an invitation that has not yet been accepted. Search, confirmation requests, outcome messages and the restriction of the last administrator.

4 min read Published on September 9, 2026

The Organization Members page is the single point to manage the team: one row per person with Name, Role, Status (Member or Invitee) and Actions. The three operations described here take effect immediately and are recorded in the organization's member register.

At a glance

  • Where: organization console → Organization Members (nightify.me/business/organizations/nickname/permissions).
  • Permissions: Manage members (included in Admin) for all three actions. Without this permission, the table can still be consulted by every member, but only a dash appears in the Role and Actions columns, without any warning.
  • What you get: role updated immediately when the curtain changes; member removed or invitation canceled after confirmation.

Before you start

  • If you need to remove or demote yourself, make sure that at least one more Administrator remains: the system blocks the operation on the last administrator.
  • With many members use the Enter text to search box: filter rows in real time by name and email.

Changing the role, step by step

  1. Open members. From the console choose Organization members. What do you see: the table; the rows with the status Member have a drop-down menu in the Role column, those with the status Invited show the role assigned as text.
  2. Choose the new role. In the member row, open the Role column drop-down and select Administrator, Promoter, Entries only or Limited view. There is no save button: the change is sent as soon as you change the selection.
  3. Read the outcome. Confirm: the page reloads with the message Member role updated. and the operation is recorded as Member role updated. The new permissions apply to the pages opened from that moment.

Remove a member, step by step

  1. Open the Actions menu. In the Actions column of the row, press the button with the three dots (Actions). What you see: the Remove member item.
  2. Confirm. Press Remove member and respond to the request Do you want to remove this member?
  3. Read the outcome. Confirm: Member removed. The person no longer appears in the table, loses access to the console and app for this organization and the operation is recorded as Member removed.

Cancel an invitation, step by step

  1. Find the row with the status Invited. If necessary, filter with Enter the text to search for.
  2. Open the Actions menu and choose Cancel invitation. Reply to the request Do you want to cancel this invitation?
  3. Read the result. Confirm: Invitation cancelled. The line disappears and the link received via e-mail no longer works (whoever opens it finds an unavailable page). The invitation also disappears from the Organizations page and from the Pending Invitations section of the invited person's app.

Fields and options

ColumnWhat it showsNotes
NameThe member's first and last name (or email address if the profile does not have a name) with the avatar.It is the field used by the search, together with the email.
RoleCurtain with the four roles for the members; text for invitations.For an invitation without a registered role, Limited view is shown.
StatusMember or Invited.An invitation becomes a Member only after acceptance.
ActionsThree-dot menu with Remove member (members) or Cancel invitation (invites).Only visible with Manage members.

Messages and errors

MessageWhy it appearsWhat to do
You cannot remove the organization's last administrator.You are removing or demoting the only remaining Administrator.Assign the Administrator role to another member first, then repeat.
Unable to update member role.The submitted role is not assignable or the save failed.Reload the page and repeat the selection.
The operation could not be completed.The removal or cancellation was unsuccessful (for example the row had already been removed by another administrator).Reload the page: if the row is no longer there, the operation had already been done.
No members present.The table has no rows to show, or the search finds no matches.Clear the search box; if the team is really empty use Invite users.
Your user does not have access to this resource.You have submitted a change without Manage members permission.Ask an Administrator.

Special cases

  • You want to change the role of an invitation that has not yet been accepted. It is not possible from the line: cancel the invitation with Cancel invitation and resend it with the right role.
  • A removed member must return. Invite them again from Invite users: no block prevents re-invitation.
  • A Nightify platform administrator can also remove or demote the last administrator; for members of the organization the block is always active.

Rules and limits

  • The role change is immediate and does not require confirmation; removal and cancellation require confirmation and cannot be undone.
  • All operations are recorded in the member register (Member added, Member removed, Member role updated, Invitation accepted) with whoever performed them.
  • The search filters only the rows already loaded on the page, by name and email.

Related articles

  • Invite collaborators and assign roles
  • Roles and permissions: what each member can do
  • Accept an invitation to an organization

Need more help?

Get in touch with our support team

Contact us