When Nightify turns on the Allow purchases without login option for an event, you can buy tickets on the website without signing in: the buyer’s details are requested only once in the My Details step and the confirmation arrives at the e-mail address you gave. If you later sign in with the same verified e-mail, the reservation is linked to your account automatically.
At a glance
- When: only on the website and only for events where Nightify has turned the option on (by default it is off). In the Nightify apps you always need to sign in.
- Exception: events with fiscal ticketing and mandatory phone verification always require you to sign in, even if the option is on.
- Field always present: Email (placeholder Email*); the other fields are those set for the event in the Buyer details (without an account) section.
- What you lose until you sign in: waiting list, codes and vouchers, resale and name change, messages with the organizer and the View reservations section.
Step by step
- Choose the tickets on the Choose the ticket type screen and press the button to go forward; if extras are linked to the tickets, go through the Extras step first.
- Decide whether to sign in. At the top of the My Details step (visible only if you are not signed in) the Sign in to avoid problems box appears with the e-mail, Google, Facebook and Apple icons: tapping it (Sign in or register) takes you to the sign-in page and then back to the booking, which continues with your profile details. To continue as a guest, use the form below the or continue without an account line.
- Fill in My Details. Enter the Email (this is where you will receive the confirmation and the tickets: check that it is spelled correctly; at most 45 characters) and the other required fields, with the privacy and marketing checkboxes if provided. The box on the side is called Payment summary.
- Continue. If the tickets are named, Who's attending? appears; otherwise you go to Payment.
- Pay and keep the e-mail. After payment you receive the e-mail Registrazione evento: nome dell’evento (event registration: name of the event) with the code of the reservation.
What happens next
- The e-mail already belongs to a Nightify account: the reservation is recorded on that account and you find it in View reservations after signing in.
- You don’t have an account yet: when you register or sign in with the same e-mail and the address is verified, the reservations made without an account with that e-mail are linked automatically to your account. The check runs again at every sign-in, so it also covers purchases made later; a reservation already linked to another account is never moved.
Messages and errors
| Message | Why it appears | What to do |
|---|---|---|
| Please complete this field to continue. | A required field is empty. | Fill in the highlighted field. |
| The website asks you to sign in before continuing | Buying without an account is not active for this event, or the event requires mandatory phone verification. | Sign in or register and try again. |
Special cases
- You can’t find the confirmation e-mail: check spam and promotions; if you got the address wrong, write to support from the Contacts page stating the event, your name and the date of the purchase.
- You already have an account: it is better to sign in from the Sign in to avoid problems box, so you can use vouchers, waiting list and resale right away.
- Buying from the app: the app always asks you to sign in before booking, even for events that allow buying without an account on the website.
Rules and limits
- The rules on refunds, ticket limits and payment times are the same as for purchases with an account.
- The automatic link happens only with a verified e-mail identical to the one of the reservation; with a different address write to support.
Related articles
- How to buy a ticket
- Create a Nightify account
- Order confirmation and confirmation e-mail