Every article explains what a feature does, when to use it and how to proceed step by step.
Joining the waiting list
- How the waiting list works When a ticket type is sold out you can join for free: if availability returns, everyone on the list receives the I biglietti sono disponibili (tickets are available) e-mail and whoever completes the purchase first gets the ticket. The actual rules, what triggers the alert, what the e-mail contains and what the list does not do.
- Join the waiting list of a sold-out event From the sold-out ticket type with the Waiting list badge, open the Join the waiting list? window and confirm. Step by step on the website (from the reservation screen) and in the app, what the organizer sees and the possible messages.
- Buy the ticket when you receive the offer The I biglietti sono disponibili (tickets are available) e-mail contains the COMPRA I BIGLIETTI (buy the tickets) button: it reopens your reservation with the available ticket type (link valid for 24 hours) or the event page. What to do step by step, the 15 minutes to pay and what happens if the tickets run out first.