Every article explains what a feature does, when to use it and how to proceed step by step.
Refunds
- When you are entitled to a refund What the General Terms of Sale provide for (event cancelled and not rescheduled, new date you cannot attend, substantial change, security checks), what is not refundable, what remains excluded, who carries out refunds and how to make a request.
- How and when refunds are issued The refund is carried out by Nightify staff at the organizer’s instruction, credited to the same payment method and recorded in the Reservation history as Refund completed. The actual stages, what you see and what you do not see in your account, the timing and what to do if the credit does not arrive.