When you sign in with Google, Facebook or Apple, the Nightify account is created immediately, even if the service you sign in with does not provide an e-mail address. To use it, however, you need a verified e-mail: the Complete your email form asks you to enter one, sends you the verification link and, once you have opened it, continues with the normal sign-in. It does not create a second account: it completes the one you have just signed in with.
At a glance
- When it appears: at every sign-in, until the account has a verified e-mail address. In the app it also appears again when you open a reserved section while the e-mail still has to be completed.
- Where: website: the Complete your email form opens in a modal above sign-in; iPhone and Android: a full-screen form with the same texts. When the address is already present, verification notices appear in snackbars.
- What you get: the address becomes your account’s e-mail: that is where you receive order confirmations, tickets and notices.
Before you start
- Choose an address you really check and that is not already used by another Nightify account.
- Keep your mailbox at hand: you will have to open the verification link.
Step by step on the website
- Sign in with the service. From the Log in to Nightify! page tap Log in with Google, Log in with Facebook or Log in with Apple and confirm in the service’s window. What you see: the Complete your email form with the text Enter your email address to continue., the E-mail field and the Send verification link and Cancel buttons.
- Enter the address. Type the e-mail in the E-mail field and press Send verification link. What you see: the text becomes A new verification email has been sent. Please check your inbox., the field shows the address you entered and the I have verified my email button appears.
- Open the link. In your mailbox open the Verify your email address message, tap Verify email address and, on the page that opens, press Verify email address again. Confirmation: Email verified / Account activated.
- Go back to the page and continue. Press I have verified my email. Result: the e-mail is saved in your account and sign-in continues as usual: Complete your profile, phone verification if required, then the page you started from or My account.
Step by step in the app
- Sign in with the service from the sign-in screen. What you see: the Complete your email screen with the E-mail field, Send verification link and Cancel.
- Enter the address and tap Send verification link. What you see: the sending message and the I have verified my email button.
- Open the link you received by e-mail and confirm with Verify email address on the web page.
- Go back to the app and tap I have verified my email. Result: the app continues with Complete Profile and the other required checks.
Fields and options
| Field | What it means | Rules |
|---|
| E-mail | The address that will become your account’s e-mail. | A valid address, at most 100 characters, not used by another account. |
| Send verification link | Sends the verification e-mail to the address entered. | You can repeat it after correcting the address. |
| I have verified my email | Repeats the sign-in to check whether verification has taken place. | It appears only after you have sent an address. |
| Cancel | Stops this step and exits the sign-in. | On Android the Back button does the same. |
What happens next
- Until you open the link, the address stays pending: the e-mail is saved in your account only once it is verified.
- From then on you always sign in with the same service: the page no longer appears.
- At every sign-in, the reservations made without signing in with the same verified e-mail are linked to your account automatically.
Messages and errors
| Message | Why it appears | What to do |
|---|
| This email belongs to an existing account. Sign in using your existing method or enter another email. | The address already belongs to another Nightify account. | Press Cancel and sign in with that account’s method, or enter another e-mail. |
| Invalid email address. | Address mistyped or longer than 100 characters. | Check the @ and the domain and press Send verification link again. |
| Too many failed attempts. Please try again later. | Too many sending requests in a short time. | Wait about 10 minutes and check your mailbox. |
| This account has been disabled. Contact support for assistance. | Access has been blocked. | Write to support from the Contacts page. |
| Service unavailable | Temporary error. | Try again after a few minutes. |
Special cases
- You press I have verified my email without having opened the link. The page stays open and a new verification e-mail is sent (within 90 seconds of the previous sending no other one is sent): open the link and try again.
- You reload the page. The step resumes where you left off; otherwise sign in again with the same service.
- Older versions of the app. If the app does not show the screen, sign-in stops with Enter your email address to continue.: update the app or complete the e-mail from the website, then sign in again.
Rules and limits
- One e-mail address corresponds to one account only.
- Once saved, the e-mail cannot be changed from the profile: to change it, write to support. The verification link is valid for 1 hour and can be used only once.
Related articles
- Create a Nightify account
- Sign in to your account
- Verify your e-mail address
- Complete your profile