Push notifications alert you in real time about confirmations, replies and waiting-list notices. The Messages tab collects conversations with support and organizers and has the notification bell in its top bar.
Enable notifications
- Phone permission. On iPhone it is requested after sign-in; on Android shortly after opening Home. If you decline, the app does not ask again: re-enable it in system settings (iPhone: Settings → Notifications → Nightify; Android: Settings → Apps → Nightify → Notifications).
- Category preferences. Open Profile → Notification settings (Manage email and push notifications by category). What you see: Notification settings, with two lists, first Push then Email, each with a switch per category (Booking notifications, Message notifications, Event creation notifications, Organization and team notifications, and other categories available to your account). Categories you cannot change have a disabled, dimmed switch.
- Save. Tap Save. Confirmation: Notification settings updated successfully.
Read notifications
- Open Messages and tap the bell at the top (Open notifications). What you see: My notifications; with no notices, No notifications at the moment appears. The badge on the app icon and Messages tab shows unread items (99+ above 99).
- Tap a notification for Notification detail; from Notification actions, use Mark all as read. Tapping a push notification on your phone opens its details directly.
Use messages
- In Messages, search for a conversation or filter by type with the All types menu. The + icon (New chat) opens a conversation with Nightify support.
- Open a conversation, type in Write a reply, attach at most one image (Image attached; on Android, if you remove it, Attachment removed), and send using the paper-plane icon. Load older shows older messages; on iPhone an image that does not load shows Image unavailable.
- While sending, Sending… appears; a Not sent message has a Retry button. Conversation details show the User section (first name, last name, email and Phone) and the conversation data, Type and Last access (Last access unavailable if the information is missing).
- From an event, Contact organizer opens the organization’s chat directly.
Messages and errors
| Message | Why it appears | What to do |
|---|---|---|
| Notification token not available. (iPhone) | Your phone has not registered notifications. | Sign out, sign in again and accept permission. |
| Unable to load notification settings. / Unable to update notification settings. Please try again. / No notification category is available. | No network connection or unavailable categories. | Try again while connected. |
| Unable to load messages / Unable to send the message / Error while loading notifications | No network connection. | Check your connection and try again. |
Special cases
- Mandatory communications (for example, the waiting-list email and cancelled-event notice) arrive even if you have disabled categories.
- After signing out, push notifications no longer arrive on that phone until you sign in again.
- Reporting a user or a message: there is no dedicated command; write to support with New chat.
Related articles
- Set up e-mail and push notifications
- Read your notifications
- Write to support or to an organizer