The Nightify app brings together your city’s events, QR tickets, notifications and messages. Reservations are the same as on the website: sign in with the same account and you will find them right away.
At a glance
- Where to download it: the App Store (Nightify - Events and tickets) and Google Play; on your phone, nightify.me/app-download opens the right store. On an event page on the website, you can also find Download the Nightify app with the Download App button.
- Sign-in methods: Sign in with Email, Sign in with Google, Sign in with Facebook, Sign in with Apple (on iPhone, this is Apple’s native button). Phone-number sign-in is not available.
- The tabs: Home, Search, Reservations, Messages, Profile (all uppercase on Android). The first two work without an account.
- Language: it follows your phone’s language (Italian, English, Spanish, French or German); there is no in-app language selector.
Step by step
- Download the app from the store and open it.
- Choose your city. What you see: Discover events near you. Tap Use my location and allow location access, or tap Choose a city and search using Search for a city. You can change it from Home, where the city is at the top right beside the location-pin icon.
- Open sign-in. Tap a restricted tab (Reservations, Messages or Profile) to open the sign-in screen immediately. What you see: the logo, Don’t have an account? Sign up now, and the four Email, Google, Facebook and Apple buttons.
- Sign in. With Sign in with Email, enter your Email and Password and tap Sign in (the link is Forgot your password? Recover it now!). To register, tap Don’t have an account? Sign up now: on Create your account, enter your email and password and tap Sign up now, then open the link sent by email.
- Complete any required steps. The server may ask for, in order: an email address, if the service you sign in with does not provide one (Complete your email screen), email verification (on the first attempt the message A new verification email has been sent. Please check your inbox., from the second one also the Send verification email again button), the Complete Profile screen (Incomplete profile. Missing fields: … or The provided phone number is invalid. Please update it to continue.), and phone verification (Verify your phone number to complete registration.) with the 6-digit code.
- Allow notifications. On iPhone, permission is requested after sign-in; on Android, shortly after opening Home, even without an account.
What requires sign-in
| Feature | Is sign-in required? |
|---|
| Home, Search, event details, sharing | No |
| Reservations, Messages, Profile | Yes: the tab opens the sign-in screen |
| Buying, following a profile, joining a waiting list, reporting an event, contacting the organizer | Yes: you are asked to sign in at that point and the action then continues automatically |
Messages and errors
| Message | Why it appears | What to do |
|---|
| Google sign-in failed / Facebook sign-in failed / Apple sign-in failed | The provider window did not return an account (including when you cancelled it). | Tap again. |
| Unable to open the sign-in flow. Try again. | A temporary error or no network connection. | Check your connection and try again. |
| Banner at the bottom with No network available., Network error. Please try again. or another connection notice, with the Close button | Your phone cannot reach the Internet or the server (details in the table below). | Check your connection and repeat the action. |
| Warning / To use the app you need to update it | The installed version is no longer supported. | See Update the app when prompted. |
Connection notices
On iPhone and Android, network notices appear in a banner at the bottom of the screen, the same in the Nightify app and in Nightify Business. The banner disappears by itself when the connection comes back; with Close you hide it and the same notice does not appear again until the connection changes. On Android, with no network or no Internet the app does not even send its requests.
| Message | Why it appears | What to do |
|---|
| No network available. | No active network, or the connection was interrupted. | Turn on Wi-Fi or mobile data. |
| No internet connection. | There is a network, but without Internet access. | Change network or restart Wi-Fi. |
| Internet not validated. | Internet access is not confirmed (for example mobile data turned off or roaming). | Check mobile data and roaming. |
| Network appears to require login. | The network requires you to sign in (for example a hotel Wi-Fi). | Complete the network sign-in in the browser. |
| DNS lookup failed. | The server name was not found. | Try again or change network. |
| Host unreachable. | The server does not respond or refuses the connection. | Try again in a few minutes. |
| Connection timeout. | The request took too long. | Try again with a more stable connection. |
| SSL/TLS connection issue. | The secure connection failed. | Check your phone’s date and time or change network. |
| Network error. Please try again. | Any other network error. | Repeat the action. |
Special cases
- You are returned to the sign-in screen when the app opens: your session has expired; sign in again using the same method. Your reservations are in your account.
- You organize events: Nightify Business is the separate app for the dashboard and ticket scanning.
Related articles
- Create a Nightify account
- Completing your account email (Complete your email)
- Verify your phone number with the OTP code
- Find events in the app