There are no hidden costs on Nightify: every item is shown in the Reservation summary while you choose your tickets and in the Payment summary before you confirm. The TOTAL is exactly what you pay.
The items in the summary
| Item | What it is | Who decides it |
|---|---|---|
| Ticket price | The price of each ticket type, multiplied by the quantity. A free ticket type shows € 0,00 or no price at all, if it has the Hide 0.00 prices setting (managed by Nightify and turned on automatically for events without fiscal ticketing and without paid tickets). Unavailable ticket types show their status badge instead of the price. | The organizer; the visibility of the zero is managed by Nightify. |
| Extras (add-ons) | The VAT-inclusive price of each extra chosen in the Extras step, per unit; in the summary it appears under the ticket it is linked to. | The organizer. |
| Pre-sale rights | Fixed amount per ticket for advance sale; it goes entirely to the organizer. It only appears if greater than zero. | The organizer, ticket type by ticket type. |
| Service fees | The cost of the Nightify service, calculated per ticket according to a price band: a percentage of the price plus a fixed amount. Free tickets have no fee. For extras the fee is calculated per unit, with a percentage and a fixed amount without price bands; when it is payable by you it is added to this same line. | Nightify. For tickets the organizer chooses whether to add it to the total or absorb it in the price; for extras Nightify sets it. |
| TOTAL | Sum of tickets, extras, pre-sale rights and fees payable by you, minus any promotional code. |
Fees added or absorbed
- Added to the total: the Service fees line appears in the summary and you pay it.
- Absorbed by the organizer: the line does not appear (or is zero) because the fee is deducted from the ticket price; in this case there is no fee receipt for your order.
Promotional codes
- A code or voucher applied from Do you have a code? reduces the total; the active code is shown in the codes window with the Code applied line, not with a discount line in the summary.
Where you find the items after the purchase
- In the Reservation detail, Reservation summary section: access titles, Service fees, Pre-sale rights, Total, Payment status and Payment method.
- In the confirmation e-mail, with Subtotale (subtotal), Commissioni di servizio (service fees) and Diritti di prevendita (pre-sale rights).
- In the Service fee receipt, which documents the service fees only, with VAT.
- On the ticket PDF, where the pre-sale rights appear as DDP.
- For extras: in the Add-ons section of the Reservation details (Extra in the app), with the price of each unit and the Including extra fees line if any, and on the last page of the PDF, Purchased extras summary, with Add-ons total.
Rules and limits
- If prices or fees change during checkout, Prices or fees have changed. Reload the cart and review the new total before continuing. appears.
- In the event of a refund, Nightify service fees are always excluded: the history shows Nightify fees excluded from the refund: …. Extras are refunded one by one, according to the refund rule of each.
- Quantity limits per reservation and per account are not shown in advance: they appear as a message if you exceed them.
Related articles
- Download the service fee receipt
- Use a promo code or a voucher
- When you are entitled to a refund
- Purchased extras: where to find them, statuses, use and refunds