Your profile details can be updated at any time. The changes apply to future reservations and to communications: the holder of reservations already confirmed and named tickets already issued do not change.
At a glance
- Where: website: My account → sidebar → Edit Profile (nightify.me/account/profilo); app: Profile → Edit profile (Manage your account) → Profile information screen.
- What you can change: first name, last name, mobile phone, date and place of birth, gender, favorite city, privacy and marketing consents.
- What cannot be changed here: sign-in e-mail, password, public nickname, profile visibility, saved cards.
Step by step on the website
- Open your profile. Sign in, open My account and in the sidebar choose Edit Profile. What you see: the form with the profile fields already filled in; if a saved detail is incomplete or the mobile number is no longer valid, the error appears immediately, before saving.
- Edit the fields. The list is configured by the platform: usually First name, Last name, Mobile phone with international prefix, Date of birth, Birth place (to be chosen from the suggestions), the gender menu with the entries Select, Other, Male, Female, the Favorite city (Select a city menu) and the consent checkboxes. Text fields accept at most 45 characters.
- Save. Press Confirm changes. Confirmation: Profile updated successfully.
Step by step in the app
- Open Profile and tap Edit profile.
- In the Profile information screen edit the fields (for the mobile phone use Select prefix; for date and place of birth Select date of birth and Select birth place).
- Tap Save.
Effects of the changes
| Changed detail | Effect |
|---|---|
| First name and last name | They apply to new reservations; for a named ticket already issued use the name change, if the event allows it. |
| Mobile phone | The new number is not verified: events that require the OTP will ask you for a new verification. |
| Marketing consent | With the consent active you receive promotional communications and your contact details are visible to the organizers of your events; without consent they appear masked to them. |
| Favorite city | Updates the profile’s default city; it does not change the city chosen in the app home. |
What cannot be changed from here
- Sign-in e-mail: it is the identity of the account; to change it write to support from the Contacts page stating the old and new address.
- Password: use Forgot your password? Recover it now! on the sign-in page.
- Nickname and private profile: in Settings and privacy.
- Profile picture: from the avatar in the sidebar (website) or from the photo in Profile (app).
Messages and errors
| Message | Why it appears | What to do |
|---|---|---|
| Profile updated successfully. | Saved successfully. | No action. |
| Please complete this field to continue. | Required field empty. | Fill in the highlighted field. |
| Enter a valid international phone number (e.g. +393331234567). | Mobile number without prefix or with symbols. | Type the number again. |
| An error occurred while updating the profile. Please try again. | Temporary error. | Reload the page and save again. |
Related articles
- Complete your profile
- Change the ticket holder (name change)
- Set your public nickname